Q

Do you sell bikes factory direct? Where do you shipping from?

A

Yes.Our bikes are made in China’s factory, but We have set up warehouse in Americas, Europe, Asia.

Q

Who can answer my questions about the products, including size, order status, shipping, etc.?

A

If you have any further questions, feel free to contact us at aomais@sohu.com. Please allow for a 24-hour response time especially with questions sent over the weekend. Thank you for your understanding.

Q

Is the sample free?

A

Our sample is not for free, but we can reimburse sample costs to buyer when bulk order.

Q

If I send you a message, how long you reply to me?

A

Our customer service personnel are experienced product specialists who can answer your questions seven days a week from 9AM to 4PM. Contact us now.

Q

I come from Africa, I want to wholesale your bicycles, what should I do?

A

Please mail me to aomais@sohu.com, and tell me your request.

Q

If your website is not what I want that section of bike, what should I do?

A

Please mail me to aomais@sohu.com, and tell me your request.